Hertz Car Rental Features and Services
Hertz car rental was founded in 1918 and since that time has been the #1 car rental company.
The well-known Hertz name, The Hertz history of excellence in service, and Hertz’ numerous features, services, and benefits to both members and non-members, continue to make Hertz a viable company today and a leader in its industry. Hertz’ mission statement is this: “Our mission is to be the most customer focused, cost efficient vehicle rental/leasing company in every market we serve. We will strengthen our leading worldwide positions through a shared-value culture of employee and partner involvement by making strategic investments in our brand, people and products. The focus of everything we do will be on continuously improving shareholder value.”
An Internet search will bring you to the Hertz car rental website which is located at web address www.hertz.com. This site contains a great deal of information about the company, its history, its features, services, and specials, and allows you to reserve a car online. Many of the features and services will be highlighted later in this article.
Hertz car rental offers traditional services and features common to many national chains and also specialized services to meet customers’ unique travel needs. Hertz has a large number of subsidiaries which it utilizes to assist customers.
Why Choose Hertz?
Simply put, Hertz car rental is the most respected name in the car rental industry. When you choose, Hertz, you can feel confident that you are getting tried and true services and features. The Hertz car rental company has remained a leader due to its dual mission to please the customer and provide cost-efficient rental services. Hertz is the leading airport rental service company, and its “Gold” counters are easily accessible to travelers.
Added benefits of choosing Hertz car rental companies include: weekly and weekend specials, one way rental services, and Hertz membership services. Through joining the Hertz # 1 Club (free to join) and #1 Club Gold Club ($60 annual fee), members enjoy quick rental service, which is expedited rental service at airports. Club members can bypass the line at the airport rental counter, show identification, and pick up their car keys without filling out paperwork. Gold members get added benefits such as: no extra fee for adding a spouse or domestic partner as a driver, discounts on car seats and other equipment, and discounted fees for rentals in the United States, Canada, and Europe.
Hertz car rental also offers an Awards Club where members earn points toward free rental days and the Hertz “NeverLost” program, which provides navigational systems for your rental car.
March 23rd, 2008 at 8:50 pm
WHY NOT CHOSE HERTZ!
I was in Orlando Florida. When the Hertz internet directions were wrong I expected employees and the manager to be accomadating. Instead, I was left trying for 2 hours to reach someone be phone. The local number and address are not on the contract. When I asked to speak to a manager, I was told, “I’m closed, I’m going home.” When I explained to the manager that the directions were wrong she said, “they aren’t our directions, why didn’t you use the map you were given on arrival?” Nothing like being feeling accused of a crime! I wasn’t given a map opon arrival. When I told her that I was now going to miss my flight because of all of this she said, “theres nothing I can do about that, here’s $100. off your bill. I was alone with my 8 year old son, we were both very upset. Being talked to in this way is not what anyone would expect in this type of situation. However, When I got to the airport and everyone there was very accomadationg. Even the Mears Shuttle attendant stoped what she was doing to help me find a hotel close by that wasn’t booked. Something the manager at Herz could have offered, but didn’t. I have tried several times in several different ways to contact Hertz, but have not heard back from. I won’t be using or recommending Hertz to anyone.